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Open Resource Access Network

The verified civic directory — connecting people in need to real, confirmed government, nonprofit, and community services.

WCAG 2.1 AAMIT open source911 / 988 / 211 crisis gateFree to use

The problem we solve

Finding real help is harder than it should be. Government benefit portals are fragmented. 211 databases go stale. Community resources are scattered across PDFs, flyers, and word of mouth. When someone is in crisis, “Google it” is not good enough.

ORAN is a single, continuously verified directory of government, nonprofit, and community services — searchable by location, category, and eligibility — with a chat interface that guides people to the right resource without inventing facts.

Mission & vision

Mission

Make verified social-service discovery reliable, safe, and accessible by connecting people to confirmed government, nonprofit, and community resources.

Vision

A world where finding help is as dependable as emergency routing: fast, factual, privacy-respecting, and available to everyone.

How it works

1

Find

Search by what you need, your location, and eligibility. Chat or browse — both use the same verified, retrieval-only data.

2

Verify

Every listing carries a confidence score. Community admins and automated checks flag stale or inaccurate records before they reach you.

3

Connect

Live phone numbers, hours, and eligibility details. Save resources to your profile or share them directly.

Non-negotiables

Truth first

Results come from stored, verified records only. No AI hallucinations — no invented phone numbers, addresses, or hours.

Crisis-first routing

Any imminent-risk signal immediately surfaces 911 / 988 / 211. Safety is never deferred to the normal result flow.

Eligibility caution

ORAN never guarantees eligibility. Results carry "may qualify" language — always confirm directly with the provider.

Privacy by default

Location is approximate by default. Profile saving is opt-in. Our Privacy Policy details how data is collected and used.

Accessible to everyone

WCAG 2.1 AA is a functional requirement. ORAN is designed to work for people with disabilities and on low-bandwidth connections.

Open governance

Service accuracy is maintained through a layered verification model. Organizations self-list and are reviewed by community administrators — trusted local experts who verify addresses, hours, and eligibility criteria. An automated confidence scoring system flags records that may have gone stale between reviews.

ORAN is open source. The platform code is publicly available on GitHub, enabling public scrutiny, community contributions, and trust through transparency.

Platform at a glance

30+

Service categories

Community-driven

Verification model

911 / 988 / 211

Crisis gate

MIT

License

2.1 AA

WCAG conformance

Free

Listing cost

Why ORAN is different

Existing tools fall short in different ways. ORAN is purpose-built to close each gap.

vs. AI chatbots

Zero hallucinations

ORAN never invents phone numbers, addresses, or service hours. Every result is retrieved from a verified, stored record — not generated on the fly.

vs. search engines

Structured & eligibility-aware

Search engines surface pages. ORAN surfaces structured service records — with hours, eligibility criteria, contact details, and a live confidence score.

vs. stale 211 databases

Continuously re-verified

Traditional 211 databases go stale between update cycles. ORAN flags confidence decay automatically and routes re-verification work to community admins.

vs. proprietary directories

Open source & auditable

MIT licensed. Anyone can inspect how records are scored, how data flows through the pipeline, and how eligibility criteria are assessed — no black boxes.

Get involved

Whether you're seeking help, listing services, volunteering your time, or funding the mission — there's a path for you.

Open source

MIT licensed · Auditable · Community-driven

View on GitHub →