Privacy Policy
Under legal review
This page reflects our current data practices accurately but is pending formal legal review. A fully reviewed document will replace this page before ORAN accepts general public traffic at scale. For data requests in the meantime, use our contact form.
Overview
ORAN collects and processes data to connect you with publication-gated services. This page explains what we collect, how it is used, who may have access, and how to exercise your rights. Where practices are still being formalized, we say so plainly.
Data we collect
| Category | Detail | Purpose |
|---|---|---|
| Location data | Approximate location (city / ZIP level) used by default for service matching. Precise location is only used when you explicitly grant browser permission and is not stored after your session. | Service matching |
| Session identifiers | A Clerk-managed account identifier and secure session metadata. ORAN stores only the profile details you choose to provide. | Authentication |
| Service interactions | Services you search for, save, or rate. Feedback scores submitted on service listings. | Platform quality |
| Optional profile data | Display name, city preference, and locale — only if you choose to save a profile. Opt-in, not default. | Personalization |
| Usage patterns | Anonymized telemetry for platform performance and reliability. Error traces are anonymized before transmission to Sentry. | Platform integrity |
Collection scope may expand as the platform grows. Material changes will be communicated via a revised version of this page with an updated date.
How we use your data
- Service matching — finding relevant publication-gated services for the location and needs you choose to share.
- Platform integrity — detecting and preventing abuse, spam, and fraudulent submissions.
- Data quality improvement — aggregated, anonymized usage patterns to identify service coverage gaps.
- Authentication and session management — verifying your identity when you sign in.
- Communications — responding to support, accessibility, and data subject inquiries.
Additional uses of collected data — including any that may arise from future business arrangements — will be disclosed in a revised version of this policy before they take effect.
Data retention
Retention periods are reviewed as part of our data governance process and may be adjusted. Reductions in retention are applied automatically.
Third-party processors
ORAN uses the following third-party services. We do not currently share data with advertisers or data brokers. Any data-sharing arrangement beyond those listed below will be disclosed in this policy before it takes effect.
Clerk
Identity management and authentication
Sentry
Anonymized error monitoring — no PII transmitted
Supabase
Database and application data infrastructure
Vercel
Application hosting and delivery
OpenStreetMap
Map tiles and geographic context
Your rights
Depending on your jurisdiction (including GDPR and CCPA), you may have the following rights regarding your personal data:
To exercise any of these rights, use our contact form and select “Data Request” as the category. We will respond within 30 days.
Cookies
ORAN and Clerk use strictly necessary cookies to establish and protect authenticated sessions. These cookies are not used for advertising or cross-site behavioral tracking. We do not use advertising cookies or persistent third-party tracking cookies. If analytics cookies are introduced in the future, this policy will be updated and explicit consent will be sought before they are placed.
Children
ORAN requires users to be at least 13 years old to create an account (in compliance with COPPA). We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information, contact us and we will delete it promptly.
Policy updates
We will update this page when our data practices change. Material changes — including changes to data use purposes, third-party sharing, or retention periods — will be communicated with a revised version number and updated date. If you have an account, we will notify you by email for material changes.
Questions or data requests?
We aim to respond to data inquiries within 30 days.